Delhi Jal Board to Geo-Tag Properties, Assign Unique IDs for Billing Overhaul

• Delhi Jal Board (DJB) plans to geo-tag consumer properties and assign unique Customer Premise Identification (CPID) numbers.
• The initiative aims to streamline billing operations, address inaccuracies, and improve consumer data quality.
• Currently, only 40% of DJB's 29 lakh registered consumers receive proper water bills due to legacy processes and manual interventions.
• DJB will hire an industry expert for revenue support services, including bill distribution, spot billing, and grievance redressal.
• The move seeks to reduce nearly 50% non-revenue water (NRW) losses and formalize water usage to combat unregistered and illegal connections.