NHAI deploys 5,100 women staff across 1,140 toll plazas for empowerment

• NHAI has deployed over 5,100 female staff in day shifts at 1,140 National Highway toll plazas.
• The initiative aims to promote women's empowerment, gender inclusivity, and improve service delivery in toll operations.
• Decision followed discussions with stakeholders like NHBF, HOAI, and AIUCF; all operators unanimously agreed.
• More female staff are expected to join, with specialized training planned, especially for rural area recruits.
• Training covers courteous behavior, emergency handling, basic safety protocols, and efficient toll operations.