Tele MANAS and Namma 112 Integrate for Faster Psychiatric Emergency Response

• Tele MANAS helpline (14416) has been integrated with Namma 112, the Emergency Response Support System (ERSS), in Bengaluru.
• The integration aims to enable seamless transfer of distress calls and provide faster responses to psychiatric emergencies, including suicide risk.
• The collaboration strengthens emergency mental health response by coordinating between emergency services and mental health professionals.
• Mental health-related calls received by Namma 112 will now be transferred to Tele MANAS for specialized management.
• The initiative ensures timely assistance and humane, compassionate care for individuals experiencing mental health distress.