Winter Storm Strands Travelers: Know Your Airline Refund Rights!

• US airlines must refund canceled flights, even non-refundable tickets, regardless of cancellation reason.
• Airlines often waive change fees for weather-impacted flights; check for 'travel alerts' to reschedule.
• Always check flight status via the airline app before heading to the airport.
• If canceled, you're entitled to a full refund for the ticket, bag fees, and seat upgrades.
• Refunds are due within 7 business days for credit card payments, 20 calendar days for cash/check.

Why It Matters: Travelers are legally entitled to full refunds for airline-canceled flights due to winter weather.