Indian Railways Launches OTP-Based Ticketing for Enhanced Security and Transparency

• Indian Railways introduced an OTP-based ticketing system to strengthen passenger identity verification and enhance transparency.
• The new system became operational on January 12, initially implemented on 300 major trains nationwide.
• Passengers booking tickets at railway counters must provide a valid phone number; an OTP sent to this number is required for ticket issuance.
• The OTP system, previously used for counter bookings in Prayagraj, now extends to online and counter tickets for premium services like Rajdhani, Shatabdi, and Duronto Express.
• This initiative aims to curb fake bookings and prevent unauthorized agents from making multiple ticket purchases, with plans for phased expansion to all trains.

Why It Matters: Indian Railways implemented an OTP-based ticketing system on 300 major trains to boost security, transparency, and curb fake bookings.