"We are largely a digital-first brand because digital allows for sharper targeting across varied audiences," says Ashish Nair.
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Storyboard08-12-2025, 13:59

Kotak Life: Reinventing Retirement for a Purpose-Led Future

  • Kotak Life launched "It’s Time to Reinvent Retirement" campaign to shift perception of retirement from slowdown to a purpose-led next chapter.
  • The campaign addresses India's rapidly growing senior population and the lack of formal social security, aiming to encourage early financial planning.
  • Research showed "reinvention" resonated more than "retirement" among people in their 40s, inspiring the campaign's core message.
  • Kotak Life employs a digital-first marketing strategy (65-70% spend), guarded influencer partnerships, and long-term agency relationships.
  • AI/ML is improving efficiency by 30-35% in areas like cross-sell and customer experience, with future BFSI marketing expected to be GenAI-powered and hyper-personalized.

Why It Matters: Plan early for a secure, purpose-driven retirement as India's population ages rapidly.

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