Quick Commerce Faces Gig Worker Security Hurdle: Industry Leaders Warn

• India's quick commerce sector faces a major challenge in providing social security to nearly a crore gig workers lacking formal welfare protections.
• Industry experts like Ramani Dathi (TeamLease Services) highlight that 20% of riders rely on gig work as full-time employment, demanding better benefits.
• Implementing new labour codes for gig workers is complex due to multi-platform engagement and cost implications for companies.
• Saravanan CR (Updater Services) notes that increased social security costs will likely be passed on to end-users, impacting thin margins.
• Many workers still prefer the gig model over full-time contracts due to higher take-home pay, despite the lack of long-term benefits.

Why It Matters: Ensuring social security for India's growing gig workforce is the next critical challenge for the quick commerce industry.