Insurance 2026: Prevention & Tech Drive Proactive Coverage, Digital Experience Takes Center Stage

finance
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CNBC TV18•31-12-2025, 12:18
Insurance 2026: Prevention & Tech Drive Proactive Coverage, Digital Experience Takes Center Stage
- •India's insurance sector by 2026 will shift from reactive coverage to proactive risk management and experience-led engagement, driven by medical complexity and digital adoption.
- •Preventive healthcare is becoming central to health insurance, with consumers prioritizing wellness and insurers re-evaluating models to reduce long-term claims costs.
- •Digital adoption will deepen, with automation and AI streamlining claims and services; customer experience, not just pricing, will determine insurer selection.
- •Early adoption is rising among younger demographics (18-35) and senior citizens, with group insurance acting as a crucial gateway to broader coverage.
- •Life insurance focuses on flexible, personalized solutions, while motor and travel insurance growth mirrors mobility trends and risk awareness.
Why It Matters: By 2026, insurance will be redefined by proactive prevention, advanced technology, and a customer-centric digital experience.
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