•Over 200 passengers on a Singapore-bound IndiGo flight (6E1025) were made to wait for five hours inside the aircraft at Chennai airport.
•The delay, longer than the flight duration, sparked frustration among passengers, with a viral video showing their anger.
•IndiGo clarified the delay was due to a high cabin temperature detected by the pilot and the cockpit crew exceeding Flight Duty Time Limitations (FDTL), requiring a replacement crew.
•Passengers reported inconsistent air conditioning, causing discomfort, especially for infants and elderly, and claimed they were initially not allowed to deboard.
•The flight, scheduled for 7:30 am, finally departed at 12 noon after an alternate pilot took over, with IndiGo stating refreshments were provided.
