Critics argue that tight delivery windows can incentivise risky behaviour, including overspeeding and traffic violations, especially in densely populated cities.
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Storyboard13-01-2026, 14:57

Govt Halts 10-Minute Delivery: Quick Commerce Giants Forced to Rethink Strategy

  • Union Labour Minister Mansukh Mandaviya persuaded major quick commerce and food delivery platforms to remove 10-minute delivery promises from branding.
  • Companies like Blinkit, Zepto, Zomato, and Swiggy are expected to revisit their ultra-fast delivery strategies.
  • The intervention follows concerns about pressure on gig workers, safety, and working conditions due to aggressive delivery timelines.
  • Blinkit has already removed the 10-minute delivery promise; other companies are anticipated to follow suit.
  • This move comes amidst increased scrutiny of gig worker conditions and recent protests by delivery riders demanding better pay and safety.

Why It Matters: Government intervention forces quick commerce to prioritize gig worker safety over ultra-fast delivery promises.

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