TRAI Mandates 1600-Series Numbers for Insurers to Combat Spam & Fraud

• TRAI has mandated all IRDAI-regulated insurance entities to adopt the 1600-series numbering system for service and transactional calls.
• The move aims to curb spam and fraudulent voice communications, helping consumers identify legitimate calls from insurers.
• Insurers must complete the transition to the 1600-series by February 15, 2026.
• This initiative extends TRAI's trusted-calling framework to the entire BFSI ecosystem, including RBI, SEBI, and PFRDA regulated entities.
• The DoT-assigned 1600-series numbers are easily distinguishable, enhancing consumer safety against impersonation-based financial frauds.

Why It Matters: TRAI's 1600-series mandate for insurers strengthens consumer trust and fights financial fraud.