Bengaluru Airport Rules Spark Chaos; Passengers Trek 1.5 km with Luggage

• New 'overstay' rules at Bengaluru Airport's arrival pick-up zones led to chaos, forcing passengers to walk 1-1.5 km with luggage.
• Implemented by BIAL on Dec 11 (T2) and Dec 13 (T1), private vehicles get 8 minutes free, then face charges (₹150 for 8-13 min, ₹300 for 13-18 min).
• Passengers reported difficulties, including an "obstacle course" layout, insufficient trolleys, and lack of staff assistance, especially for those with children or elderly.
• BIAL states the rules aim to reduce congestion, ensure safety, and are standard practice, not for revenue, despite fierce public criticism.
• This is BIAL's second attempt; a similar proposal in May 2024 to charge an entry fee was halted due to complaints.

Why It Matters: New rules at Bengaluru Airport cause chaos and difficulty for passengers.