DGCA Issues Notice to IndiGo CEO; Centre Orders Review, Caps Fares Amid Crisis

• DGCA issued a show-cause notice to IndiGo CEO Pieter Elbers for massive flight disruptions, citing failure to implement new FDTL norms and ensure smooth operations.
• The Civil Aviation Ministry ordered a fortnightly review of IndiGo's operations, criticized "pathetic" communication, and directed the airline to clear refunds and pending baggage.
• The Centre imposed temporary fare caps on disrupted routes, setting maximum prices (e.g., Rs 7,500 for up to 500 km) to prevent price gouging amid widespread cancellations.
• IndiGo's operational crisis, in its fifth day, is primarily due to a pilot shortage and planning deficiencies, causing hundreds of cancellations and passenger inconvenience.

Why It Matters: Government action on IndiGo chaos affects your travel plans and flight costs.