IndiGo CEO: 'Worst Is Behind Us' After Flight Chaos, Operations Stabilized

• IndiGo CEO Pieter Elbers reassured employees that the "worst is behind us" following recent mass cancellations and airport chaos.
• Elbers praised staff for their dedication and confirmed operations have stabilized, restoring the network to 2,200 flights.
• The airline will prioritize resilience during IROP season, conduct a root-cause analysis by an external expert, and rebuild internal processes.
• Disruptions were attributed to a "compounding effect of several factors," with staff urged to avoid speculation.
• Leadership will travel across the IndiGo network to meet employees, understand challenges, and gather feedback.

Why It Matters: IndiGo CEO declares operations stabilized after recent chaos, focusing on resilience and process rebuilding.