IndiGo CEO Pieter Elbers apologised for the mass cancellations. (Photo Credits: X)
India
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News1806/12/2025

IndiGo Offers Refunds, Waives Fees After Govt Directive Amid Flight Crisis

  • IndiGo offers full refunds and waives cancellation/reschedule fees for travel between December 5-15, 2025.
  • This action follows a major crisis where IndiGo cancelled over 1,000 flights due to non-compliance with DGCA rules.
  • The Ministry of Civil Aviation intervened, directing IndiGo to process all pending refunds by December 7, 2025.
  • The government also instructed all airlines not to charge rescheduling fees for passengers affected by cancellations.
  • Airfares will be tracked in real-time, and strict action will be taken against any airline violating these directives.

Why It Matters: Your travel plans with IndiGo are protected with refunds and waived fees after govt action.

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