Wedding delayed: MSRTC fined ₹55K for bus error, bride and groom stranded.

• A wedding was postponed after an MSRTC bus, hired for the event, arrived 45 minutes late and then took the wrong route, causing a 3-hour delay.
• The Consumer Commission fined MSRTC Rs 55,000 (Rs 50,000 compensation, Rs 5,000 complaint costs) for service deficiency and harassment.
• The bus, reserved by Satish Jagannath Bidve for his February 2023 wedding, caused the bride and groom to wait for hours.
• MSRTC's claim that the bus's axle jammed due to bad roads was rejected by the Commission.
• The Commission ruled that not providing a fit vehicle for a reserved route constituted a clear deficiency in service.

Why It Matters: It shows public transport must be accountable for service failures.