Sitamarhi Leads Bihar: DM Richi Pandey Launches Unique Mobile Complaint Portal

• Sitamarhi becomes the first district in Bihar to launch an integrated online 'District Public Grievance Redressal System' portal.
• DM Richi Pandey inaugurated the portal, aiming for good governance, transparency, and accessible services under 'Seven Resolves-2'.
• Citizens can now register complaints from home via mobile or computer, benefiting the elderly, disabled, and economically weaker sections.
• The portal ensures transparency with unique registration numbers, real-time tracking, and SMS updates on complaint status.
• Officials are mandated to resolve complaints within a stipulated deadline, with direct district-level monitoring for accountability.