ATM Glitch? Bank Pays ₹100/Day Penalty if Cash Not Dispensed After Debit!

• Customer faced issue: money debited via UPI QR at SBI ATM, but no cash dispensed.
• SBI offers an online complaint process for failed ATM transactions, making it easy for customers.
• To complain: Log in to SBI complaint site, select UPI transaction, provide incident details including ATM ID.
• RBI mandates banks to resolve such issues within 5 working days.
• If resolution is delayed, the bank must pay a ₹100 daily penalty to the customer.

Why It Matters: Banks pay ₹100/day penalty for delayed resolution of failed ATM transactions as per RBI rules.