IndiGo Faces Major Crisis: Thousands of Flights Canceled, Govt Orders Probe

• IndiGo is facing a major operational crisis with widespread flight cancellations and delays, causing chaos at airports and passenger complaints.
• The crisis stems from new Flight Duty Time Limitation (FDTL) rules for pilots and potential engineering/crew shortages.
• DGCA granted a temporary exemption from FDTL rules until Feb 10, 2026, to help stabilize IndiGo's operations.
• Passengers experienced late cancellation notices, disrupted travel, and are demanding refunds and rebookings.
• The government launched a high-level investigation, issued helplines, and the Civil Aviation Minister vowed strict action and fines.

Why It Matters: Airline operational issues and new pilot rules are causing widespread travel disruptions.