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Rejected Insurance Claim? File Your Complaint with IRDAI Hassle-Free
Insurance Claim Rejected? Here's How to Escalate to IRDAI & Get Justice
M
Moneycontrol
•
16-03-2026, 18:31
Insurance Claim Rejected? Here's How to Escalate to IRDAI & Get Justice
•
A rejected insurance claim isn't the final word; India has a structured grievance system for policyholders.
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First, carefully review the rejection reason; often, it's a documentation issue that can be resolved by submitting correct papers.
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If unresolved, file a formal grievance directly with your insurance company; they are mandated to have a redressal system.
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If the insurer fails to resolve or respond, escalate your complaint to IRDAI via their Integrated Grievance Management System (IGMS).
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For persistent disputes, approach the insurance ombudsman; this system offers an easier, cost-free resolution without legal representation.
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