Protecting Elderly Parents from Digital Banking Fraud: Essential Tips

• Scammers target elderly users by manipulating them, not by hacking systems, exploiting trust and unfamiliarity with aggressive scams.
• Establish a clear rule: no bank, government, or police will ever ask for OTPs, PINs, card numbers, or UPI approvals over a call.
• Limit digital banking features: reduce UPI transaction amounts, disable international transactions, and set daily transaction limits.
• Enable transaction alerts and route critical notifications to a second number or email for joint monitoring.
• Teach a 'pause habit': any call involving money should be paused and checked with a trusted family member before acting.