IndiGo shares crash 9% amid flight chaos; DGCA demands CEO response

• IndiGo shares fell nearly 9% as flight disruptions, including delays and cancellations, continued for a seventh day.
• The Directorate General of Civil Aviation (DGCA) demanded a response from IndiGo CEO Pieter Elbers by Monday 6 pm, citing "significant lapses in planning."
• IndiGo cancelled over 2,000 flights, processed Rs 610 crore in refunds, and delivered 3,000 delayed bags amid the crisis.
• The disruptions are linked to operational setbacks like weather, software glitches, and new Flight Duty Time Limitations (FDTL) norms.
• IndiGo plans a 10% capacity reduction to stabilize its network, with operations expected to normalize by December 10.

Why It Matters: IndiGo's flight chaos affects travelers, stock, and prompts regulatory action.