Bengaluru Airport: New Pick-up System 'Comfortable' for 95% Amidst Protests

• Bangalore International Airport Limited (BIAL) claims 95% of passengers are comfortable with the new arrival pick-up system.
• The airport operator states the system aligns with global practices and addresses safety concerns from unauthorized taxi operators.
• Support services like buggies and shuttles are provided for passengers with mobility challenges, infants, and seniors.
• Cab drivers, led by the Karnataka Drivers Union, protested the new rules, alleging adverse effects on livelihoods and unrealistic time limits.
• BIAL introduced an 'overstay charge' for private vehicles exceeding 8 minutes free access at pick-up zones, with fines and towing for violations.

Why It Matters: Bengaluru Airport defends its new pick-up system, citing passenger comfort and safety, while cab drivers protest livelihood impact.