Govt orders IndiGo to clear refunds by Dec 7, sets fare caps amid flight chaos

• Government ordered IndiGo to clear all pending refunds by 8 pm tomorrow (Dec 7) due to ongoing operational chaos.
• Airlines are prohibited from charging rescheduling fees for affected passengers; non-compliance will result in regulatory action.
• IndiGo must establish dedicated support cells for passengers and deliver separated baggage within 48 hours.
• The government has introduced mandatory airfare caps on affected routes to prevent price gouging until the situation stabilizes.

Why It Matters: Govt mandates IndiGo refunds and fare caps, protecting affected passengers.