IndiGo to pay over Rs 500 Cr for flight disruptions; expert to probe root cause

• IndiGo announced a payout exceeding Rs 500 crore for passengers severely affected by recent flight disruptions.
• The compensation is for customers whose flights were cancelled within 24 hours of departure or who were severely stranded at airports on December 3, 4, and 5.
• IndiGo aims to process all refunds efficiently by December 2025, with compensation outreach to severely impacted customers starting in January.
• The airline appointed Chief Aviation Advisors LLC to conduct a root cause analysis of the operational disruptions.

Why It Matters: IndiGo's compensation and probe demonstrate accountability for flight disruptions.