IndiGo CEO apologizes for chaos, expects normalcy by Dec 10-15

• IndiGo CEO Pieter Elbers apologized for severe operational disruptions, with over 1,000 flights (more than half of daily operations) cancelled on December 5th.
• The airline expects flight operations to return to full normalcy between December 10-15.
• Cancellations were made to "reboot all systems and schedules" for progressive improvements, following earlier measures proving insufficient.
• The crisis stems from new regulations increasing pilot weekly rest requirements and limiting night-time landings, leading to "misjudgment and planning gaps."
• IndiGo, India's largest airline, has faced cancellations for several days, stranding passengers nationwide.

Why It Matters: IndiGo's flight chaos impacts thousands, exposing operational struggles & delayed normalcy.