Ayushman Card Holder's Ordeal: Jaw Tumor Treatment Delayed by Paperwork at AIIMS

• Dolly Mandal, suffering from a rare jaw tumor (Ameloblastoma), faced significant delays in urgent surgery at AIIMS Delhi despite having an Ayushman Card.
• The medically urgent procedure, costing around 2.5 lakh rupees, was stalled due to extensive paperwork and approval processes, causing Dolly immense pain and inability to eat.
• Kailash Sharma and Advocate Ashok Aggarwal intervened, initiating legal action and pushing for her treatment, which AIIMS eventually provided after document processing.
• Advocate Ashok Aggarwal highlighted that treatment should not be delayed by paperwork, citing High Court rulings, yet many Ayushman Card holders face such issues in both government and private hospitals.
• He emphasized the need for critically ill patients to receive treatment before paperwork is completed, as delays can be life-threatening.