CM Bhajanlal Sharma Personally Answers 181 Helpline, Surprises Complainant

• Rajasthan CM Bhajanlal Sharma directly interacted with citizens by answering calls at the 181 helpline call center.
• A complainant was surprised when the CM introduced himself, leading to an open discussion of their problem.
• The CM aims for the 181 helpline to be the primary solution for public issues, reducing the need for office visits.
• He instructed officials to resolve complaints quickly, effectively, and using scientific methods, emphasizing technology for sensitive governance.
• This marks the fourth time in three months the CM has personally engaged with callers at the 181 center, also holding bi-weekly public hearings.

Why It Matters: CM Bhajanlal Sharma's direct engagement with citizens via the 181 helpline strengthens public trust and ensures prompt problem resolution.