Rajasthan: Senior IAS Officers to Directly Address Public Complaints via 181 Call Center

• Rajasthan government launches major administrative step for swift resolution of public complaints.
• Senior IAS officers will directly connect with the 181 call center to hear and resolve issues.
• Chief Secretary V. Srinivas issued orders; 35 senior officers assigned to resolve complaints.
• Each officer to personally listen to at least 10 complaint calls daily and monitor their resolution.
• Special campaign runs from March 4 to May 28, aiming to increase transparency and accountability.