TGPDCL Launches WhatsApp Chatbot for 24/7 Electricity Services

• Telangana Southern Power Distribution Company Limited (TGPDCL) introduces WhatsApp-based chatbot services for consumers.
• Services available 24/7, eliminating the need to visit offices or call centers.
• Consumers can save 8712441912 and send 'Hi' to access services like complaint registration, bill details, and power supply status.
• CMD Musharraf Faruqui states the AI-based chatbot provides quick answers and helps combat cyber fraud by offering genuine bill information.
• The digital facility aims to increase transparency, accelerate service availability, and enhance consumer satisfaction.