16-Year-Old Founder Om Patel Alleges Customer Harassment After Minor Tech Glitch

• Om Patel, 16-year-old Indo-Canadian founder of BigIdeasDB, publicly accused a customer of harassment and intimidation in September 2025.
• The dispute arose from a 30-second technical error on his startup's platform, resolved immediately, but the customer continued threats even after a full refund.
• The customer, identified as Adam, threatened chargebacks, contacting Stripe, spamming Hackernews/Reddit, and even contacting Patel's professors at MIT.
• Patel, who started coding at 12, founded BigIdeasDB in early 2024, a platform helping founders identify startup ideas, with over CAD 23,000 in revenue.
• Patel shared advice for founders: stay professional, document everything, offer refunds, and don't let threats shake you, suggesting age played a role.

Why It Matters: A 16-year-old founder faced severe customer harassment over a minor tech glitch, highlighting challenges for young entrepreneurs.