Pune Student Demands OTP for Zomato Deliveries After Missing Order Goes Viral

• A Pune engineering student, Rushikesh Sapkal, initiated a viral X post after her Zomato order went missing, sparking a debate on delivery verification.
• Sapkal's order was marked 'delivered' without her receiving it; the delivery partner claimed he gave it to 'a boy standing in the colony' who recited the order ID.
• Zomato refunded the amount but issued a warning, which Sapkal deemed 'unfair' as she was not at fault.
• Sapkal suggests OTP verification could prevent such incidents, leading her to delete the Zomato app.
• Netizens shared similar experiences with Zomato, Blinkit, and Swiggy, supporting the call for OTP-based delivery verification.

Why It Matters: A Pune student's missing Zomato order highlights the urgent need for OTP-based delivery verification.