Ghaziabad's '311 App' Fails: 24-Hour Resolution Promise Broken, City Turns into Garbage Dumps

• Ghaziabad Municipal Corporation's (GMC) '311 App', launched in March 2024 for quick problem resolution, is plagued with technical glitches and official negligence.
• Residents in Mohan Nagar Zone and Delta Colony report 'errors' preventing complaint registration, while others in Arthala and Karhera face issues with photo uploads and submission.
• Complaints are frequently marked 'disposed' without any on-ground action, raising questions about the corporation's accountability and working style.
• Mohan Nagar Zone is particularly affected, with areas like Arthala, Sahibabad main road, Kadkad Model, Brij Vihar, Vaishali, and Delta Colony suffering from uncollected garbage and overflowing drains.
• City Health Officer Dr. Mithilesh Kumar stated he was unaware of the issues but promised an investigation into the app's technical aspects and action in affected areas.

Why It Matters: Ghaziabad's '311 App' is failing its promise of quick resolution, leading to unaddressed civic issues and public frustration.