HDFC Bank Employee Shouts "I am a Thakur," Tries to Hit Customer with Laptop

• A video from Kanpur shows an HDFC Bank employee, Astha Singh, clashing with a female customer.
• During the argument, the employee shouts "I am a Thakur" and attempts to hit the customer with papers and a laptop.
• Other bank employees are seen trying to calm down the agitated Astha Singh.
• The 43-second viral video captures the employee using abusive language and playing the caste card.
• No official complaint has been registered regarding the incident.