IndiGo Offers 10,000 Rupee Vouchers, Compensation for Crisis-Hit Passengers

• IndiGo to provide 10,000 rupee travel vouchers to passengers affected by flight cancellations during early December's operational crisis.
• Vouchers, valid for 12 months, will be issued starting Friday for use on any IndiGo flight.
• Passengers whose flights were cancelled within 24 hours of departure will receive 5,000-10,000 rupee compensation, as per MoCA and DGCA rules.
• Refunds for most cancelled flights are processed; IndiGo will contact passengers directly or via a new webpage from January 1.
• The crisis, from Dec 2-10, stemmed from new pilot duty rules, leading to over 2,000 cancellations and government intervention.

Why It Matters: IndiGo offers compensation and vouchers to passengers affected by its recent operational crisis and flight cancellations.