ITR Refund Crisis: Millions Receive 'Do Not Reply' Emails, Refunds Stuck. What's Next?

• Millions of taxpayers received 'do not reply' emails from Income Tax, citing ITR errors and withholding refunds.
• Affected groups include salaried individuals with Form 16 discrepancies and donors to trusts with questioned Section 80G claims.
• Tax Department stated emails are for 'voluntary compliance,' but stern language like 'False claim' caused alarm.
• Experts highlight communication issues and 'false positives' in the automated system, causing unnecessary stress.
• Advised to cross-reference documents; rectify discrepancies or stand firm if claims are correct.

Why It Matters: Taxpayers face refund delays due to stern Income Tax emails; verify claims, system needs better communication.