PhonePe Introduces AI-Powered Voice, Text Payments for Seamless Transactions

• PhonePe launches an AI-powered natural language search feature, enabling payments and services via voice or text commands.
• Developed with Microsoft's Foundry platform, it replaces menu-based navigation with intent-based routing.
• Users can issue commands like "Pay Hemanth 20 rupees" or "Recharge FASTag" for direct access to transactions.
• The system uses a hybrid model for inferencing, ensuring privacy and security of user data.
• The feature will roll out in phases across India, accessible via the app's search bar, help center, and transaction history.