PNB Locker Theft: Mother-in-law, Daughter-in-law's Jewelry Missing; FIR Filed

• Jewelry belonging to a mother-in-law and daughter-in-law went missing from their PNB locker in Kirti Nagar, Delhi, leading to an FIR.
• The incident, reported on February 17, 2026, caused panic among other customers, though no other complaints have been filed.
• If valuables go missing, first file a written complaint with the bank manager, submit an FIR copy, and demand CCTV footage.
• Unsatisfactory bank responses can be escalated to the RBI Banking Ombudsman (cms.rbi.org.in, 14448) or Consumer Court.
• RBI rules state banks may pay up to 100 times annual locker rent (max ₹1 lakh) if negligence is proven; insurance is crucial as banks don't insure contents.