SBI YONO 2.0: Digital banking upgrade unifies platforms, simplifies KYC

• SBI unveiled YONO 2.0, an upgraded digital banking platform integrating mobile and internet banking on a single backend architecture.
• The new version features a common user interface and technology backbone, aiming to improve continuity, security, and personalization for over 50 crore customers.
• YONO 2.0 introduces a simplified KYC/re-KYC process to reduce friction in digital onboarding and usage.
• The platform currently supports English and Hindi, with plans to expand to 15 languages, and includes sustainability features like carbon footprint tracking.
• SBI aims to scale its digital customer base beyond the current 9.6 crore YONO users, leveraging the platform for customer acquisition and lending.

Why It Matters: This upgrade means easier, more secure, and personalized digital banking for SBI users.