AP Expands Digital Governance: WhatsApp & Puramitra Apps Get New Services

• Andhra Pradesh government expands WhatsApp Governance (95532 00009) and Puramitra app for quicker public access to services.
• WhatsApp Governance now includes Police (FIR details, case status) and Transport (challans, e-challans, online payment) department services.
• Puramitra app enhanced: citizens report problems with photos, municipal commissioners see 'hotspots', and state monitors field visits.
• Existing services like income, residence, caste certificates, RTC tickets, and temple darshan bookings are already available via WhatsApp.
• These initiatives aim for efficient, transparent administration, making AP a model for digital governance.

Why It Matters: AP boosts digital services via WhatsApp Governance & Puramitra app for faster, transparent public access.