Indian Railways TDR: Claim Refunds for Delayed Trains & Service Issues

• TDR (Ticket Deposit Receipt) is an Indian Railways process for passengers to claim refunds for cancelled or delayed trains.
• A full refund via TDR is possible if the train is delayed by at least 3 hours, cancelled, or diverted, provided the passenger does not travel (unless diverted).
• Partial refunds can be claimed if promised facilities like AC are not provided, or if a passenger is downgraded to a lower class.
• TDR can be filed online via the IRCTC website/app or offline at a railway station counter by surrendering the ticket and filling a form.
• Refunds can take 3 to 90 days to process and are deposited directly into the bank account; status can be tracked via PNR.

Why It Matters: Indian Railways passengers can claim refunds for disrupted journeys using TDR.