MSRTC Breakdown? Get Free Ride on Any Bus, Even Shivshahi!

• MSRTC passengers whose bus breaks down will get free, immediate travel on any subsequent MSRTC bus.
• This includes higher-category buses like Shivshahi, E-Shivai, or Shivneri, without any additional charges or fare differences.
• Transport Minister Pratap Sarnaik issued clear orders after complaints of passengers being denied entry or asked to pay extra.
• Strict action will be taken against conductors and drivers who deny entry or demand additional money.
• Passengers can lodge complaints with depot/divisional controllers if denied service, as it's their right under the Consumer Service Act.

Why It Matters: MSRTC ensures free, immediate alternative travel for passengers if their bus breaks down, even on premium services.