Bengaluru's Basque Bakery Faces Backlash for Calling Customer 'Poor' Over Rs 2,000 Table Charge

• Basque Bakery in Bengaluru sparked controversy after calling a customer "poor" for questioning a Rs 2,000 table charge and an "overhyped" High Tea service.
• The bakery's social media team responded sarcastically to customer complaints, suggesting the customer couldn't afford a more expensive "exclusive experience."
• The customer highlighted issues like a "dodgy building with a broken lift and arrogant staff" in response to the bakery's "niche" claim.
• Following widespread criticism, Basque Bakery issued an official statement on Instagram, acknowledging their "bold" replies but citing disrespectful customer comments and photo-taking without genuine engagement.
• The bakery defended its high prices, emphasizing the effort, authenticity, and quality of their work, stating they prefer customers who value a slow, attentive dining experience.