Bengaluru Entrepreneur Recounts Frightening Airport Cab Ordeal, Feeling "Like A Hostage"

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Bengaluru Entrepreneur Held 'Hostage' in Cab, Forced to Pay Extra for AC Ride

Dhananjay Yadav, CEO of NeoSapien, said he had booked an AC cab via the Namma Yatri app, but the driver refused to turn on the air conditioning, claiming it was a "non-AC" ride. (Photo Credit: Reddit/r/bangalore)

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News18•16-02-2026, 18:39

Bengaluru Entrepreneur Held 'Hostage' in Cab, Forced to Pay Extra for AC Ride

•Dhananjay Yadav, CEO of NeoSapien, shared a harrowing cab experience with Namma Yatri on X.
•Booked an AC cab but driver refused to turn on AC, claiming it was a 'non-AC' ride.
•Driver demanded extra payment, insisting on a metered rate instead of the app's displayed fare.
•Yadav felt 'almost like a hostage' as the driver refused to let him exit unless he paid the full fare.
•Namma Yatri apologized, processed a full refund, and assured action for a safer experience.

Read Full Article on News18 in English

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