Himachal Pradesh: New TCP Guidelines for Time-Bound Grievance Redressal

• Himachal Pradesh's Town and Country Planning department issues new guidelines for transparent, time-bound public grievance redressal.
• Grievance redressal authorities established at divisional, sub-divisional, and office levels to resolve complaints effectively.
• Complaints can be submitted to Town and Country Planner or Assistant Town Planner, with clear appellate authorities defined.
• Specific arrangements made for districts without a Divisional Town Planning Office, directing residents to nearby offices.
• Complaints to be heard within 15 working days, resolved within 30 working days; appeals decided within 60 working days.