IndiGo Chaos: Passengers in Tears, Ministry Orders Action

• IndiGo faced widespread flight cancellations and delays, causing chaos and distress for passengers nationwide, particularly at Ahmedabad airport.
• At Ahmedabad airport, seven arrivals and twelve departures were cancelled between 12 am and 6 am on Saturday, leading to long queues and frustration.
• Passengers reported significant disruptions, including missing a Smart India Hackathon 2025 opportunity and being stranded while trying to make international connections.
• The Directorate General of Civil Aviation (DGCA) placed its Flight Duty Time Limitations (FDTL) orders in abeyance to address the issue.
• The Ministry of Civil Aviation directed IndiGo to stabilize services, ensure automatic refunds for cancellations, provide accommodation for stranded passengers, and offer refreshments.

Why It Matters: IndiGo's flight chaos impacts air travel reliability, prompting government action.