Tata Power, Salesforce Unite for AI-Powered Clean Energy Transformation

• Tata Power collaborates with US-based IT firm Salesforce to digitally transform its rooftop solar, EV charging, and smart home solutions businesses.
• The partnership aims to establish a secure, intelligent, and integrated clean energy ecosystem, aligning with India's net-zero ambitions.
• Salesforce's AI-powered platform, including Agentforce Sales, Service, and Marketing, will drive scalable growth, operational excellence, and enhanced customer engagement.
• The collaboration focuses on end-to-end digitization, streamlining lead management, process automation, and real-time performance tracking for superior customer experience.
• Tata Power's residential rooftop solar segment saw over 200% growth, and its overall solar portfolio achieved a fivefold revenue increase between FY2020-FY2025.