IndiGo crisis: Govt halts new crew rules, orders flier compensation

• Government paused new crew rostering orders for all airlines due to widespread flight disruptions, particularly at IndiGo.
• The Ministry of Civil Aviation directed airlines to compensate stranded passengers with refunds, accommodation, and real-time updates.
• A high-level inquiry has been launched into IndiGo's disruption to determine causes and prevent future issues.
• IndiGo's crisis, now four days old, led to over 500 cancelled flights, with the airline citing new rules and pilots' association blaming its manpower strategy.
• DGCA withdrew a rule on pilot rest and granted IndiGo a temporary exemption from night-duty restrictions for its A320 fleet.

Why It Matters: Government action impacts airline crew rules and ensures passenger compensation for disruptions.