The controversy arises amidst reports of internal shifts at OpenAI. Fidji Sumo, former Instacart and Facebook executive, recently joined as CEO of Applications and was anticipated to build the company’s advertising business. This week, however, The Wall Street Journal reported that a memo from CEO Sam Altman declared a "code red," prioritizing work to improve ChatGPT's quality and pushing back other products, including advertising.
digital
S
Storyboard08-12-2025, 17:19

OpenAI halts ChatGPT 'promotional messages' amid user backlash, denies ads

  • OpenAI users reported promotional messages in ChatGPT, raising concerns about the introduction of advertising.
  • OpenAI's Chief Research Officer, Mark Chen, acknowledged they "fell short" with promotional messages and has turned off "this kind of suggestion."
  • ChatGPT head Nick Turley denied "live tests for ads," stating any reported screenshots were "either not real or not ads."
  • OpenAI attributes the messages to tests for apps built on its platform, denying any financial component, an explanation met with user skepticism.
  • A recent memo from CEO Sam Altman declared a "code red," prioritizing ChatGPT quality improvements over other products, including advertising.

Why It Matters: It impacts your ChatGPT experience and signals OpenAI's future monetization approach.

More like this

Loading more articles...