For years, marketing framed its challenge as an attention problem. The assumption was that if we could interrupt better, entertain harder, or personalise deeper, we would win. But that diagnosis no longer holds. Consumers are not short of stimuli; they are short of mental bandwidth, writes Jitender Dabas. (Image Source: Unsplash)
How It Works
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Storyboard08-01-2026, 08:10

2026 Marketing: Brands Offer Calm & Ease to Overloaded Minds, Gain Unfair Edge

  • 2026 marketing shifts from an 'attention crisis' to a 'cognitive crisis' as consumers face exhaustion, not just distraction.
  • Algorithms increasingly mediate decisions, turning consumers into 'decision editors' rather than primary decision-makers.
  • Brands must reduce cognitive load and offer 'ease' – emotional, cognitive, and behavioural – to win in an overwhelmed market.
  • The traditional marketing funnel collapses; brands offering predictability and emotional safety become psychological anchors.
  • Creativity must evolve from cleverness to caring, focusing on pattern-building and rituals over campaigns to embed brands into daily life.

Why It Matters: In an overloaded world, brands that offer ease, predictability, and emotional safety will gain the ultimate advantage.

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